Keynotes
Sell the Way Your Customer Buys
Leveraging relationships through better connections
Magnifying the output of your sales teams performance by going wider and deeper with customers and prospects is a sales manager’s dream, right? In this keynote, Jane will teach your sales team how to reduce the potential of misfiring with prospects and customers. She will show them how to quickly determine how your customers buy and how they can adapt their sales approach -- on phone calls, in sales presentations, or in proposals.
Your sales people will be amazed at how much of their own baggage they bring into every sales call. Selling doesn’t have to be complex, but the person you are selling to is complicated. Jane will address how to peel away biases and pre-conceived ideas so you can focus on what the customer is saying. She will teach your sales team to recognize the preferences and filters of prospects (and customers) and use those clues to achieve better results throughout the sales cycle.
Most sales people steer clear of difficult situations. But Jane will show your team how to redirect difficult relationships into more productive selling opportunities. Jane's approach doesn't compete with your existing systems and processes; rather, it easily integrates to improve results and prevent ineffective efforts.
Key skills your team will learn:
- Identifying clues to how your customers buy
- Quickly adapting your language when appropriate
- Improving customer interaction by identifying the most productive communication style
- Changing the direction of difficult customer relationships
Format: 60-90 minutes
Sell Your Ideas The Way People Listen
Tools to build better skills, gain more confidence and stop the frustration
No matter what role you have in an organization, you are selling your ideas, products or services. So every time you have the opportunity to advance your ideas, it’s critical to get your audience to listen. You have to know what information is relevant and to your audience how to effectively present it.
The Sell Your Ideas The Way People Listen keynote will help you, with a simple and easy approach to understanding your audience, whether it's one person or a thousand. This presentation will give you the tools to sell your idea from your audience’s point of view, instead of your own point of view, or even your manager’s point of view. There's no fluffy magical formula; just concrete tools to build up your skills, pump up your confidence and get better results for your effort.
Format: 60 minutes